The Brook Theatre

COVID-19 UPDATE

From 17 May, our Box Office at The Brook Theatre, Chatham is due to reopen from Monday, 17 May, along with professional rehearsals and all classes. Subject to the government’s roadmap. 

You can already book tickets to our amazing shows over the phone and via our website, but from 17 May, you’ll soon be able to do all three:

• Over the phone – 01634 338338
• In person – from 10am to 5pm, Monday to Saturday (The Brook Theatre only)
• Online – www.medwayticketslive.co.uk

The Central Theatre Box Office remains closed.

Our staff can’t wait to see you all again!

Please adhere to social distancing guidelines when visiting The Brook Theatre.

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The Brook Theatre is the former Chatham Town Hall and boasts of stunning Victorian architecture providing the unforgettable backdrop for Medway’s creative heart. 

There are two performance areas allowing for a range of traditional and contemporary theatre, dance, music and entertainment.  

The Brook is the ideal place to keep the kids entertained all year round with a carefully considered programme of children’s theatre events.

The theatre is home to four professional creative companies as well as the Medway Arts Team bringing new and existing talent to your doorstep.

We’re proud to showcase a wide range of professional theatre as well as community productions that highlight the best local artistic talent.

Venue accessibility

There is a pay and display car park with disabled parking at The Brook Theatre. 

The main entrance to The Brook Theatre is accessed by steps with handrails on both sides. There are automatic doors and an electric platform lift for wheelchairs and pushchairs at the top of the stairs.  

There is also a second entrance on Whiffens Avenue with ramped access but no automated door. 

On the ground floor there is wheelchair access to the conference room, box office, café, gallery and disabled toilet.  

Loop system for the hard of hearing 

Our loop system is currently unavailable due to a technical fault. We are looking to replace this as a matter of priority.  

A loop system transfers sound directly to a hearing aid without background noise to help people with a hearing impairment enjoy performances without interference.  

Additional access facilities

We also offer: 

• sign language interpretation for certain shows. Shows offering this service will be mentioned in the event details online and in the theatre brochures
• high contrast, tactile signs throughout the theatre 
• voice amplification systems at the box office
• four wheelchair spaces for each performance in the main theatre and one in the studio theatre
• strobe lighting warning notices at the entrance foyer for performances using stroboscopic lighting effects
• large print theatre brochures on request

Bookings for wheelchair users 

If you will be attending the event in a wheelchair or have any additional needs, you will need to book your tickets by contacting the box office during opening hours.

This is to make sure you have an enjoyable experience at our theatres and can be confident that your needs will be met. 

Venue layout

The venue is made up of the basement area, the ground floor and the first floor. 

The basement 

The basement has two flights of stairs leading to the dance studio, drama studio and a function room. 

Ground floor 

The ground floor has a:

• conference room
• large dance studio
• small dance studio
• café
• box office
• vending services
• women’s and disabled toilets 

From the ground floor there are also two steps leading up to the men’s toilets, activity room and a meeting room 

First floor 

On the first floor there is the studio theatre, main theatre, mayor’s parlour and a bar. 

You can get to the first floor from the main stairs or passenger lift.

Box office opening hours

The box office is open Monday to Saturday 10am to 5pm or until 15 minutes after curtain up on performance nights.

For shows on Sundays and bank holidays, the box office will open 45 minutes before curtain-up.

Find out how to book tickets

Doors open

Doors open 30 minutes before curtain-up. The licensed bar is open before performances, and interval drinks can be ordered before the performance.

Contact The Brook Theatre

The Brook Theatre, Old Town Hall, Chatham, Kent, ME4 4SE

Phone: 01634 338 338

Email: boxoffice@medway.gov.uk

Getting here

Train

Chatham train station is within walking distance to The Brook Theatre.

There are frequent trains running to Chatham from London and the Kent coast.

Plan your train journey to Chatham on Southeastern Railway

Bus

Chatham Waterfront bus station is within a short walking distance to The Brook Theatre. 

There are several bus routes running to Chatham from Medway, Kent and London.

Plan your bus journey to Chatham on Traveline.

Driving

You can choose from several pay and display car parks in Chatham.

Find a car park in Chatham

Find out more about travelling in Medway.